Well needless to say all went well from the sale to the arrival of my cub cadet ZT1 46 FAB Zero-turn, and beyond. Great shipping. There was a small glitch on the lift gate. After purchasing online I got a call from Mowtown, the lady said I needed to pay for lift gate service. (She was polite and friendly) I told her I checked the box on the web sight that said lift gate service was free. She said that was and error on our part. So I paid it. Man I was glad for the lift gate, this mower was so well crated it was bigger then the lift gate and heavy. I help the driver to lower it to his dolly, then he pulled while I push it to the garage door. Gave him a little tip and we both were happy. Well crated and wrapped in plastic so no scratches. Checked the oil and gassed it up, and it started right up. I maneuvered it to my huge back yard and wow what a beast. It took me about 15 min. to learn to maneuver it correctly (first zero turn) and now its a little tamed beast. The frame is rigged and strong, well built. The controls are well placed and easy to use. Everything about this mower is great. Thanks guys and lady for a great sales experience. Thanks also for the U. Sam break. I'm so glad I found you on the web. I don't usually buy items like this on the web but you guys where professional and trustworthy. Thanks again!